As part of this relationship, the hospital provides a range of services to eligible veterans and war widows, including those listed below.
Veterans’ Liaison Officer
The hospital has a veterans’ liaison officer (VLO) who coordinates various aspects of DVA patient’s stay in hospital, and liaises with hospital healthcare providers. The VLO is able to:
- Provide pre-admission and discharge planning support
- Assist in the coordination of the DVA patient’s hospital care
- Refer patients to appropriate services and resources
- Coordinate DVA client visiting and information services in conjunction with ex-service organisations
- Provide general health and lifestyle education, and counselling
- Act as a single point of contact for DVA patients, their families and carers, ex-service organisations, and the Department of Veterans’ Affairs – with particular regard to the resolution of concerns and problems.
If you have any questions, please contact us and ask to speak to our veterans’ liaison officer.
Veteran Accounts & Entitlements
If you’re an eligible veteran or war widow, you won’t have any personal expenses for treatment at Toronto Private Hospital, and you won’t receive an account. DVA patients will have their account sent directly to the DVA for payment. You will, however, be charged for calls made to mobile, long distance (STD) and international (ISD) numbers. Local calls are free.
Types of Accommodation
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared-room accommodation unless the medical condition requires single-room facilities.
If your personal preference is single-room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Transport to and from Hospital
Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs. See further information below for contact details.
Further Information
For further important information regarding any aspect of a veteran’s admission to hospital, please either:
- Visit the DVA website
- Contact the DVA on 133 254
- Contact the office of the local Veterans Affairs Network on 1300 551 918
- Speak to the hospital’s Veterans’ Liaison Officer
